Buy Back Policy

This buyback policy applies to jewellery after 14 days of purchase from To initiate the buyback, send us an email at  or contact us at +91 8178485400. On confirmation of the same, the product shall be returned to any Roop Jewellers stores across India.


  1. This buyback policy is predicated on delivering the fair market value of jewellery and diamond solitaires. The prevailing market rate shall apply to all products.
  1. The store will perform a basic quality check after the product is received, and if eligible for buyback, will hand it over to the E-com department. Once the product is

received at the E – com department, it will be subjected to quality confirmation by our E-com quality assurance team.

  1. Roop Jewellers retain the right to calculate the buyback amount of the product based on the quality assurance team’s final appraisal.
  1. No buyback shall be made without the original invoice copy and original diamond certificate presented by the customer.
  1. Customized jewellery (including personalised/engraved products) is eligible for buyback.
  1. Roop Jewellers retain the right to modify the terms and conditions for individual customers. In such a case, the customer would always be notified of the decision before the purchase.
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